How to Find and Book Equipment

1. Search for Equipment

Start by browsing or searching for the equipment you need.

You can narrow your search by considering:

• Equipment category
• Equipment type
• Location
• Hire dates
• Hire price
• Availability
• Owner ratings and reviews

Choosing equipment close to you can make pickup and return easier.

2. Compare Listings

Before booking, compare suitable listings to make sure the equipment meets your needs.

Check:

• Equipment description and specifications
• Brand and age of the equipment
• Hire rates
• Security deposit requirements
• Included accessories or attachments
• Consumable requirements
• Pickup and return conditions
• Booking requirements
• Owner's additional Terms & Conditions

Do not choose equipment based on price alone. Make sure it is suitable for the work you intend to carry out.

3. Check You Can Safely Use the Equipment

Some equipment may require previous experience, specific skills, a licence or other qualifications.

Before requesting a booking, make sure you:

• Understand how to operate the equipment
• Have suitable experience where required
• Hold any required licence or qualification
• Have the appropriate PPE
• Can safely transport the equipment if necessary

If you are unsure, contact the Owner before making a booking request.

4. Select Your Hire Dates

Choose the dates you need the equipment.

Allow enough time for:

• Pickup
• Completing your project
• Cleaning or preparing the equipment for return
• Returning it by the agreed time

Longer hire periods may have different hire rates depending on the Owner's pricing.

5. Review the Booking Requirements

Read the entire listing before submitting your booking request.

Pay particular attention to:

• Pickup location
• Pickup and return times
• Identification requirements
• Security deposit
• Transport requirements
• Experience or licence requirements
• Equipment operating conditions
• Owner-specific Terms & Conditions

By requesting a booking, you are agreeing to comply with the applicable booking requirements.

6. Submit Your Booking Request

Once you are satisfied the equipment is suitable, submit your booking request through Local Hire Marketplace.

The Owner will review your request and may ask for additional information before accepting it.

Keep communication through Local Hire Marketplace wherever possible so there is a clear record of the booking arrangements.

7. Wait for the Owner to Accept

A booking is not confirmed until the Owner accepts your request and the booking process has been successfully completed.

If the Owner cannot accommodate your requested dates, you can search for another suitable listing.

8. Confirm Pickup Details

Before collecting the equipment, confirm:

• Pickup address or meeting location
• Pickup date and time
• What identification you need to bring
• Transport requirements
• Equipment attachments or accessories included
• Any special handover instructions

If you are going to be late, contact the Owner as soon as possible.

9. Inspect the Equipment at Pickup

Before taking possession of the equipment, inspect it with the Owner.

Check that:

• The equipment matches the listing
• Existing damage has been identified
• Accessories are included
• Safety guards and features are in place
• Operating instructions are available
• You understand how to safely use the equipment
• Take photos at handover so the equipment's condition is clearly recorded

Need Help?

If you have questions about a listing, contact the Owner before booking.

For problems with a booking, payment, cancellation or dispute, refer to the relevant Local Hire Marketplace Help Centre guide.

Remember

Search, compare, check the requirements and understand the equipment before you book.

Taking a few extra minutes to review a listing carefully can help you choose the right equipment and enjoy a safer, smoother hire experience through Local Hire Marketplace.