Payments Through Stripe

Local Hire Marketplace uses Stripe, a trusted global payment provider, to securely process payments between hirers and equipment owners.

Secure payment for hires

When a booking is made, the hirer pays through the Local Hire Marketplace checkout using an accepted debit or credit card. Payment details are securely collected and processed by Stripe and are not stored on Local Hire Marketplace servers.

Payouts for equipment owners

Once the booking has been completed, the owner’s payment is transferred to their nominated bank account, 24 hours after hire booking completion. less any applicable marketplace service fees, payment processing fees, refunds, adjustments or approved claims

Identity & account verification

Stripe may require owners to verify their identity and provide banking or business information before they can receive payouts. This verification helps protect marketplace users, reduce fraud and meet financial compliance requirements.

Security deposits & additional charges

Any security deposit, damage-related charge or additional payment must be handled in accordance with the booking agreement, the Local Hire Marketplace Terms and Conditions, and the applicable cancellation, refund and dispute policies

Processing times

Processing times may vary depending on the user’s bank, Stripe verification requirements, weekends and public holidays.

Important to Know

For full details on fees, refunds, deposits and dispute handing, please refer to our Terms & Conditions